Privacy Policy

Last updated: 01/10/2023

1. Introduction

At Winerite we are committed to protecting the privacy and personal data of our customers, suppliers, and website users. This Privacy and Cookies Policy explains how we collect, use, store, and protect your personal information, and your rights regarding this information.

2. Who We Are

Winerite is a wholesale distributor of alcoholic beverages in the UK. Our registered address is 4 Rowan Trade Park, Bradford, BD4 8TQ. We are registered in England and Wales under company number 14603790.

3. Information We Collect

3.1 Information Provided by You

We collect personal data when you:

  • Register for an account with us
  • Place an order or make a purchase
  • Contact our customer service team
  • Subscribe to our offers/updates
  • Engage with us through social media or other online channels

The information you provide may include:

  • Full name, company name, and job title
  • Contact details (email address, phone number, and mailing address)
  • Billing and delivery address
  • Payment information (processed through third-party payment processors)
  • Marketing preferences and communication history

3.2 Automatically Collected Information

When you visit our website, we may collect certain information automatically, including:

  • IP address, browser type, and operating system
  • Device information and browsing behaviour
  • Pages visited, time spent on pages, and click-through data
  • Information gathered through cookies (see Section 7)

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide products and services: Processing orders, managing accounts, and fulfilling customer requests
  • To communicate with you: Sending order confirmations, delivery updates, and customer service responses
  • For marketing purposes: Sending newsletters, promotions, and special offers if you have opted-in to receive marketing communications
  • To improve our services: Analyzing data to enhance user experience, website functionality, and product offerings
  • To comply with legal obligations: Meeting regulatory and reporting requirements, such as business verification to comply with our due diligence obligations.

5. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Contractual necessity: Processing is necessary for fulfilling our contract with you (e.g., to process orders).
  • Legitimate interests: We have a legitimate interest in improving our business, communicating with customers, and providing a high-quality user experience.
  • Consent: For marketing communications, we rely on your consent, which you can withdraw at any time.
  • Legal obligations: We may need to process personal data to comply with legal requirements, such as age restrictions.

6. Sharing Your Information

We may share your personal information with:

  • Third-party service providers: Such as delivery couriers, payment processors, and IT support.
  • Regulatory authorities: Where required by law or regulation, including age verification to ensure lawful alcohol sales.
  • Affiliates and partners: In case of joint marketing activities (only with your consent).
  • Business transfers: In the event of a merger, sale, or acquisition, we may transfer your personal data to the new entity.

We ensure all third parties comply with data protection standards.

7. Cookies Policy

7.1 What Are Cookies?

Cookies are small text files placed on your device to enhance user experience and help us analyze website traffic and behavior.

7.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website and enabling secure transactions.
  • Analytical Cookies: Allow us to monitor and analyze website usage for improvement.
  • Marketing Cookies: Used to display relevant advertisements and measure the effectiveness of our campaigns.

7.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit some website functionalities.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Typically, we store order information for record-keeping and regulatory compliance.

9. Security Measures

We take appropriate security measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include:

  • Encryption of sensitive information
  • Regular security audits
  • Secure storage of personal data on servers

10. Your Rights

Under the UK GDPR, you have the following rights:

  • Right of access: Request access to the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal limitations.
  • Right to restrict processing: Request restriction of how we process your data.
  • Right to data portability: Request transfer of your data to another service provider.
  • Right to withdraw consent: Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at info@winerite.com.

11. Third-Party Websites

Our website may contain links to third-party websites, however our internal policy is to keep this to a bare minimum. This policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy and Cookies Policy from time to time. Changes will be posted on this page with the "Last updated" date, and we encourage you to review the policy regularly.

13. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact us:

Winerite Limited
4 Rowan Trade Park
Bradford
BD4 8TQ
E: info@winerite.com